The Patient Centered Medical Home: The Business of Care, Part 2

Greg Pawlson

Executive Director
NCQA

In Part 2 of our interview with Greg Pawlson, MD, we continue the dialog on the challenges and opportunities for improved care that the Patient-Centered Medical Home offers. There have been numerous articles on the difficulties that face primary care practice. Maintaining high quality, patient-centered care along with the daily business needs of a primary care practice can create imperfect care delivery and present a constant sense of frustration for many clinicians. Tasks such as maintaining documentation, implementing electronic medical records, billing, and insurance follow-up take time away from caring for patients. The medical home model gives clinicians the ability to challenge how the practice is delivering services and allows more time to establish close and knowledgeable relationships with patients.

References

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